How to order?

1. Choose your favorite café;

2. Make an online order through our website or via our application menu.by;

3. Indicate the address of delivery.

4. Choose a payment method:

• Cash; 
• Credit Card (with a POS terminal);
• Credit Card (on the website or through the mobile app).

5. About payment procedure by BELCARD JSC "ASB Belarusbank"

*CVV2/CVC2 – is a three digit control number, which is printed on the back side of the bank card. This number is usually on the upper right corner of a special signature line. Input of a number is required to make sure that the card is used by the real owner.

When choosing a payment method with a bank card, the payment processing (including input of a card number) is done by CJSC "Company of electronic payments, "ASSIST" using a software-hardware complex, system of electronic payments ASSIST, which passed an international certification.

The system which ensures the safety of payments uses a safe TLS protocol for transferring confidential information from a client to the server and further processing in processing center. This means that confidential details of the payer (requisites, registration information, etc.) do not enter an internet store, their processing is totally secure and no one can get the client’s personal and banking data. Besides that, when processing the payments by banking cards 3-D Secure technology is used, which is required by international payment systems VISA and MasterCard.

To pay this way:

1. Choose the option pay with a card, on-line.

2. After pressing "Confirm and pay" the system will redirect you to the website of the electronic payments provider belassist.by which ensures the safety of payments. Authorization server connects with the buyer by the TLS safety protocol and accepts the banking information (card number, expiration date, name of the card owner as indicated on the card, as well as CVC2 or CVV2 number, indicated on the back of the card) from the buyer.

3. Online payment operation is totally safe and confidential.

• Your personal data and card requisites are entered not on our website but on the authorization page of the payment system. They are accessed by safe data transaction protocol TLS. Verified by Visa and MasterCard SecureCode internet payment security systems are also used.
• Visa International, MasterCard and Belcard of all classes and banks are acceptable to payment. We recommend you to refer to you bank to make sure that your card is eligible to online payments, in advance. Reasons for authorization refusal may be the following:
• There are no sufficient funds for payment
• The bank that issued the card of the buyer prohibited online payments
• Card data input session has timed out
• Input data was not confirmed by you on the payment page, wrong format of data, etc.

Depending on the reason of refusal in authorization the solutions are the following:

• Refer to the card issuer bank for explanation
• In case of inability to solve the problem with the bank – try to repeat the payment with a card issued by another bank.

6. Open the door we are on our way! 

You can make an order via Hotline 7977, as well (for MTS and Life subscribers call is free in charge, for Velcom subscribers - according to the tariffs of the operator)

Where do we deliver?

Delivery is carried out on the territory of Minsk, Gomel, Grodno, Brest, Mogilev and Vitebsk. Delivery outside of Minsk and Belarus Republic are not carried out.

What is the cost of the delivery?

The delivery fees depend on

• the dictance from the restaurant to the customer. In Minsk if the distance is less than 2 km, delivery fees are 2 BYN, from 2 km to 4 km - 3 BYN, from 4 km to 7 km - 4 BYN. The delivery in Grodno, Brest, Gomel, Mogilev and Vitebsk is 1BYN, when the distance is less than 5 km and 2BYN when the distance is more than 5 km:
• number of restaurants, you made an order;
• weather conditions;
• Traffic conditions.

The minimum amount of order!

The minimum amount of order is 15 BYN in Minsk, Gomel, Grodno, Mogilev, Vitebsk and Brest!

What is our delivery time?

Average delivery time in Minsk is 40-50 minutes, depending on the time of preparation of the dish and distance of the restaurant from the delivery destination. Delivery time may vary during bad weather and traffic conditions